a71b's Privacy Policy — Your Information Is Our Responsibility
We are always committed to protecting the security and privacy of your personal information on the a71b platform. In this policy we explain how your information is collected, stored, and used.
Policy Introduction
This privacy policy ("Policy") applies to users of the a71b website and its associated services ("Platform"). This policy describes how a71b collects, stores, uses, and protects your personal information.
When you use the a71b platform, you agree to the terms of this privacy policy. If you do not agree with this policy, please refrain from using the platform.
We believe that your privacy is a fundamental right. For that reason, a71b always handles information transparently and ensures you have the greatest possible control over your data.
What Kind of Information We Collect
Information You Provide Directly
When you create an account on a71b or contact us, we may collect the following information:
- Full name and date of birth (for age verification — minimum age of 21 required)
- Email address and mobile number
- Residential address
- Identity document details (national ID card or passport)
- Financial transaction details (bKash, Nagad, Rocket, or Upay account information)
- Messages and communications submitted via live chat or email
Automatically Collected Information
Some information is collected automatically while you use the platform:
- IP address and device type
- Browser type and version
- Activity logs on the platform (login times, gaming history, deposit and withdrawal records)
- Information obtained from cookies and similar tracking technologies
- Referral source (where you came from before arriving at our site)
How We Use Your Information
Service Delivery and Operations
a71b uses your information for the following purposes:
- Creating and managing your account
- Verifying age and identity (confirming 21+)
- Processing deposits and withdrawals
- Managing gaming activities
- Maintaining transaction records
- Providing applicable bonuses and rewards
- Determining VIP program tier and providing associated benefits
Customer Support and Communication
We use your information to communicate with you effectively. This includes:
- Resolving your questions and complaints via live chat or email
- Sending important account-related notifications
- Sending transaction confirmation messages
- Providing security alerts (for example, when an unrecognized login is detected)
Security and Fraud Prevention
We use information to protect our platform and users:
- To detect and prevent unauthorized access
- To identify fraudulent activity
- To prevent money laundering
- To implement responsible gaming policies (such as self-exclusion or limit setting)
- To maintain SSL encryption and other security measures
Sharing Information with Third Parties
Data Disclosure Policy
a71b never sells your personal information or transfers it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
- Payment processors: Necessary information is shared with bKash, Nagad, Rocket, and Upay to complete transactions. These partners are governed by their own privacy policies.
- Technology service providers: Technology partners used to operate the platform, who work under strict confidentiality agreements.
- Legal requirements: When legally required by a court order or a legitimate request from a government authority.
- Fraud investigations: With relevant authorities to detect and investigate fraud or illegal activity.
Except in the cases above, your information is not shared with any third party without your written consent.
Cookies and Tracking Technologies
Use of Cookies
The a71b platform uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve your experience.
We use the following types of cookies:
- Essential cookies: To ensure the basic functioning of the platform (login sessions, security tokens). These cannot be disabled.
- Functional cookies: To remember your preferences and settings (language preference, display settings).
- Analytics cookies: To analyze platform usage and improve service quality.
Most cookies can be controlled or disabled through your browser settings. However, disabling essential cookies may disrupt some platform functions.
Data Security Measures
Technical Safeguards
a71b uses industry-standard security technology to keep your personal information safe:
- SSL encryption: All data transfers between your browser and our servers are protected by SSL encryption.
- Firewall and security systems: Advanced firewalls and security layers are used to prevent unauthorized access.
- Data encryption: Sensitive information (such as passwords) is stored in encrypted form.
- Regular security audits: System audits are conducted regularly to identify potential vulnerabilities.
- Limited access: Only authorized personnel are permitted to access your personal information.
Data Retention Period
a71b retains your information only for as long as necessary. Specifically:
- Active account data: Full information is retained for as long as the account remains active.
- After account closure: For a specified period in accordance with legal, regulatory, and business requirements.
- Transaction records: Retained for a period determined by financial regulatory requirements.
Once the retention period ends, your information is securely deleted or anonymized.
Your Rights Regarding Your Information
Your Personal Rights
As a user of a71b, you have the following rights over your own information:
- Right to know: You can find out what information we hold about you.
- Right to correction: You can request that incorrect or incomplete information be corrected.
- Right to deletion: In certain circumstances, you can request that your information be deleted (where there is no legal obligation to retain it).
- Right to restrict processing: In certain cases, you can request that processing of your information be restricted.
- Right to object: You can object to the use of your information for specific purposes.
- Right to data portability: You can receive a copy of the information we hold about you.
To exercise any of these rights, contact us via live chat or email. We will process your request within a reasonable time.
Age Restrictions and Consent
Prohibition for Those Under 21
The a71b platform is for users aged 21 and above only. We do not intentionally collect any personal information from minors.
If we become aware that a minor has registered on our platform, that account will be closed immediately and any collected information will be deleted.
If you believe a minor has registered unlawfully, please notify our support team immediately.
Consent to Policy Changes
a71b reserves the right to update this privacy policy at any time. For significant changes, we will notify you via a platform notice or email.
Continued use of the platform after any changes will be considered as your acceptance of the updated policy. The latest version of the policy will always be available on this page.
Additional Provisions
International Transfer of Information
Our servers and technology infrastructure may be located in various countries. Regardless of where your information is stored or processed, the security standards of this privacy policy will always apply.
For international transfers, we ensure that the receiving party maintains adequate data protection standards.
Third-Party Services and Liability
The a71b platform may contain content from various game providers (such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, and others). These third-party services are governed by their own privacy policies.
a71b is not responsible for the privacy policies or practices of these third parties. We recommend that you read their respective policies before using the relevant services.
Contact Us
Privacy Complaints and Inquiries
If you have any questions, concerns, or complaints about this privacy policy, please contact us. a71b's customer service team is available seven days a week, 24 hours a day.
We provide support in both Bengali and English.
Live Chat
Active 24/7 — from any page on the platform
After receiving your request, we will try to respond as quickly as possible. For privacy-related requests, we may need to verify your identity.